who we are
The address of the page is: https://canellofabrics.gr. This website belongs to the company “E. CANELLOPOULOS - N. POULOPOULOS AND CO OE " which is located at 9 Christou Lada Street, Athens area, Prefecture of Attica, tel. 10561, with no. GE.MI. 000124901000, with TIN 081342361 of the Tax Office of Athens, contact phone 2103242589 and e-mail address
- Your personal information
The information or personal information you provide to us is subject to processing under the Data Protection Policies. By using this website you provide your consent to the processing of such information and data and you declare that all information and data you provide to us is true and accurate.
- The use of our website
By using this website and / or placing an order through it, you undertake:
- Use the site only to submit legitimate questions or orders.
- Do not place false or fraudulent orders. If we reasonably consider that such an order has been submitted we have the right to cancel it and inform the competent authorities.
- Provide us with the correct and accurate e-mail address (e–mail), your postal address and / or other contact details. You also agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to promote your order. By placing an order through our online store, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.
- Availability of services
The products offered through this site are available only in GREECE.
- How the Contract is drafted
The information contained in these terms and the details contained on this website do not constitute a sale proposal but an invitation to update. No contract will be deemed to have been drawn up between us and you with respect to any products, except when your order is expressly accepted by us. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full.
- Product availability
All product orders depend on their availability. In this light, in case of difficulties in supplying or depleting the products in stock, we reserve the right to inform you about similar products of equal or superior quality and value, which you can order. If you do not wish to order such products, we will refund the amount you may have paid in full, without any further responsibility.
- Order rejection
We reserve the right to withdraw from this online store any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the Order Confirmation, which we reserve the right to process. at any time in our sole discretion. We take no responsibility towards you or any third party for the withdrawal of any products, as well as for the removal or processing of any material or contents of the website or for the refusal to process or accept an order after we have sent you the Order Confirmation.
- Payment policy
Online store prices are subject to change at any time without notice. The COMPANY does not bear any responsibility and does not cover differences in the prices of products purchased from the physical store and the Customer found afterwards the existence of a lower price in its online store or vice versa.
- Prices and Value Added Tax
Prices in our online store include VAT but not shipping costs, which are added to the final cost when completing the order from the cart, and before the start of the payment process (checkout). Shipping products is free for purchases from 120 € and above.
According to the current rules and legislation, all purchases made through this website are subject to Value Added Tax (VAT) and the applicable rate of 24% is applied on the taxable value (as valid from 1/6/2016). VAT rates can be changed by law based on the budgetary needs of the country.
- Written communication
Current legislation requires that some of the information or updates we send you be in writing. When you use our website, you accept that the communication with us will be done mainly in electronic form. We will contact you via e–mail or we will provide you with information by posting announcements on our website. For contractual reasons, you agree to this form of electronic communication and acknowledge that all contracts, notices, information and other communications we provide to you electronically comply with any legal requirements under which such communication must be made in writing. This term does not affect your legal rights.
- Facts of force majeure
We will not be liable or liable for any failure to fulfill or delay in the performance of any of our obligations under a contract, which has been caused by events which are not subject to our reasonable control (Event of Force Majeure). An act of force majeure is any act, event, impossibility, omission or accident that is not subject to our reasonable control and includes specifically (but not restrictively) the following:
- Strikes, strikes or other trade union actions.
- Social unrest, insurrection, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
- Fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster.
- Inability to use railways, ships, airplanes, motor vehicles or other public or private means of transport.
- Acts, decrees, laws, regulations or government restrictions.
- Any strike, damage or accident of the shipping and postal services or other means of transport. The fulfillment of our obligations by any contract is considered to be suspended for the period of the force majeure event and the time for the fulfillment of our obligations will be extended for a period equal to the duration of that period.
- We will make every reasonable effort to end the force majeure event or find a solution that will enable us to fulfill our obligations under the contract despite the fact of force majeure.
- Intellectual & Industrial Property Rights
All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. constitute the intellectual property of the COMPANY “E. CANELLOPOULOS - N. POULOPOULOS AND CO OE " and is protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. In particular, the names, images, logos and insignia representing the online store under the trademark Canellofabrics or third parties and their products or services, are exclusive trademarks of the COMPANY or third parties respectively protected by the relevant trademark laws. Their appearance on the site should in no way be construed as a transfer or assignment of their license or right of use.
We recognize how important it is to offer a website that is accessible to all users. We certify that on our website the international standard WCAG, version 2.0 at AA level has been taken into account.
- Final provisions
The above terms and conditions of use of the website, as well as any modification, change or alteration are governed by and supplemented by Greek law, European Union law and relevant international treaties. This constitutes the entire agreement between the website and the visitor / user of its pages and services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it. This website is hosted and made available to you from Greece. Any disputes and any complaints are raised regarding the content and / or services of the website www.canellofabrics.gr will be resolved by the Courts of OUR AREA to the exclusion of any other jurisdiction.
Cookies are also used to analyze how visitors use our website, how they browse or if they encounter a problem so that we can fix it. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website.
Cookies are small pieces of information (files), in the form of plain text, that are stored on your computer (or on other devices with internet access, such as a smartphone or tablet) when you visit various web pages. Cookies do not cause any damage to your computer, nor to the files stored on it. Without them, your personal preferences would be impossible to store and every time you visit a website, it would be like entering for the first time. Cookies are completely secure and do not store email addresses or phone numbers.
If you have an account and log in to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will delete as soon as you close your browser.
When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select "Remember me", your connection will last for two weeks. If you log out of your account, login cookies will be removed.
The cookies used are the following:
a) The absolutely necessary cookies: The necessary cookies are crucial for the proper functioning of the website, and allow users to browse and use the functions of this website seamlessly (eg session cookies). These cookies do not detect or store your personal identity and are deleted as soon as you leave the website. Without these cookies, the effective operation of the website is not possible. In addition, without these cookies, functions such as logging in to a user-created account, online product purchases and online payments are impossible.
b) Performance cookies are related to the collection of information about the behavior of users while browsing the website and store information about usage and performance statistics, etc. The purpose of these cookies is to collect information that improves the website and touring it.
c) Usability cookies store usage data of this website which appear on the next visit to it, thus facilitating the user. This data is not available when the user visits third party websites.
How long do we keep your data?
For users who register on our site, we store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except to be able to change their username). The administrators of this site may also view and edit this information.
What rights do you have in your data
If you have an account on this site, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete the personal data we hold about you. This does not include data that we are required to keep for administrative, legal or security reasons.
What we collect and store
As you visit our site, we will monitor:
- Location, IP address and browser type: we will use them for purposes such as shipping costs
- Shipping address: we will ask you to enter this address, so that we can, for example, estimate the shipping cost before placing an order but also to send you the order!
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number and optional account information such as username and password. We will use this information for purposes such as:
- Send you information about your account and your order
- Responses to your requests, including returns and complaints
- Making payments and preventing fraud
- Set up your account for our store
- Compliance with our legal obligations, such as the calculation of taxes
- Improving our store offers
- Send you promotional messages if you choose to receive them
If you create an account, we will save your name, address, email and phone number, which will be used for your future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obligated to continue to maintain it. For example, we will store order information for tax and accounting purposes. This includes the name, email address, and billing and shipping addresses.
We will also save comments or reviews if you choose to leave them.
Who has access
The legal representatives of the company "E.KANELLOPOULOS-N.POULOPOULOS K SIA OE" have access to the information you provide us. For example, both platform administrators and store administrators have access to:
- Order details such as what was purchased, when they were purchased and where they should be shipped, as well
- Customer information such as name, email address, and billing and shipping information.
Our team members have access to this information to help execute orders, process returns and support you.
Really Simply SSL
Really Simple SSL and Really Simple SSL extensions do not process any personal data, so the GDPR does not apply to these add-ons or the use of these add-ons on our site.
Our Company adheres to the SSL (Secure Sockets Layer) protocol, which is currently the global standard on the Internet for the certification of websites (websites) to network users and for the encryption of data between network users and web servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.